Warranty & Refund Policy (CA & USA)

The Impact Instant Canopy can be set up by one individual. However, it is strongly suggested that two individuals are used for set up.

Your Impact Instant Canopy has been designed for temporary use only. Damages due to weather conditions are not warranted.

Use tie-downs, stakes, weight bags or rubber weights to secure your Impact Instant Canopy in windy conditions. Commercial stake kits, weight bags and rubber weights can be purchased as accessories directly from Impact Canopy. For added stability during light winds, do no extend legs to maximum height; the lower the setting, the more stable the unit. It is recommended that you fasten the rope straps directly to the corners of the frame rather than to the top.

For best results in keeping your top clean and to avoid small rips and tears, it is recommended that the top be removed and stored in the carry bag after each use or always store on feet with the protective bag or cover in place.

It is recommended NOT to:

  • Drag your canopy
  • Set up on steep incline
  • Let water build up on the top during heavy rains – either take your canopy down or closely monitor water build up
  • Use harsh detergents, abrasives or bleach to clean your canopy
  • Put your Instant Canopy away while wet or damp – this promotes mildew and rust; always store completely dry

If you want to wash your top, use mild soap and water while the Instant Canopy is open without the legs extended. A pressure washer set on very low with a wide spray pattern is helpful.

After each use, it is recommended that the bolts and screws are inspected to ensure they are fully operational and have not loosened.

Bent or slightly damaged parts must be replaced immediately to avoid further canopy damage and proper functionality.

Keep all flame and heat sources away from this tent fabric. This tent is made with fabric that meets CPAI-84, ULC-S109 and NFPA 701 specifications for all flame resistance. It is not fire proof. The fabric will burn if left in continuous contact with any flame source.

For more information, please call your product specialist at 877.840.3524.